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Pay It Forward
It's a commonly held belief that success in this business comes down to people, process and profit. So why are employees always the last in line? As we wind down the first quarter of 2012, several things may be taking place at your dealership. You might be waiting for the new widgets you purchased at the recent NADA Convention, looking at ways to trim expenses or adjusting your forecasts to mirror the latest J.D. Power and Associates sales predictions. But... [read more]
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